What types of industrial automation products do you offer?
We provide end to end Industrial Automation Products, Switchgear and also manufacture high quality certified Electrical Control and Distribution Panels. For any item or for an inquiry for an item not listed on the site, please leave your details and we will contact you within 24 – 48 hrs
How do I place an order?
Browse for items on our site – you can search by category, brand or product type. Add your preferred products to the cart and have a seamless checkout experience. Your products will reach you as per the
What payment methods do you accept?
We accept all electronic payment methods including credit/debit cards, NetBanking, wire transfers, etc.
Do you offer bulk discounts for large orders?
For large orders and bulk discounts please leave an inquiry and our team will get back to you in 24-48 hrs.
What are your shipping options and costs?
Shipping costs are included in the product prices. Express shipping comes at an additional cost which is displayed on checkout.
Do you offer international shipping?
We offer international shipping on special request. Please leave an inquiry and our team will get back to you within 24-48 hrs.
What is your return policy?
Only in case a product(s) is/ are delivered in damaged condition. The customer shall notify us within 4 hours of receiving the delivery by writing to support@elezon.in along with the photographs of the package received including outer packing. Our team will revert back within 24 to 48 hours and replace the product. Any evidence of intentional damage will lead to denial of replacement.
Can I track my order?
You will receive an email from us once your order is shipped along with tracking details and link.
Do you provide technical support for your products?
All products are covered under warranty. If you require service or technical support along with the product, the same can be provided at an additional cost. Please leave an inquiry and we will be happy to contact you within 24 to 48 hrs.
Are your products covered by warranties?
All products are covered with a warranty for 12 months from the date of invoice.
Do you offer customization or integration services?
We offer a wide range of customization options and integration services for all Industrial Automation products. We undertake turkey projects as well. Please leave us an inquiry and our team will be happy to get in touch with you within 24-48 hours.
Are your products compatible with specific industrial systems or standards?
Our products are compatible with Industry 4.0 standards. Product specifications available along with the product listing have the details of the same.
Can I request a quote for specific products or quantities?
Please leave an inquiry and our team will get in touch with you within 24 to 48 hrs.
How can I contact your customer service team?
Please write to sales@elezon.in and our team will revert back to you within 24 to 48 hrs.
Do you offer training or educational resources for using your products?
Most products have a video link available. In case of any specific question reach out to us by writing to support@elezon.in .